Eyewear Sales & Fitting Specialist

Eyeglass World; Toledo (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k match

Employee eyewear discount

Parental leave

Bonus opportunities

Job summary

Eyeglass World is seeking an Optical Specialist to be at the heart of the in-store experience. You will provide confident, brand-aligned service, guiding customers through eyewear selection, fittings, and checkout to ensure a seamless journey from start to finish.

You will support pre-exam processes and help maintain finish and quality, with a focus on customer satisfaction and brand standards in every interaction.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer service skills.
• Ability to educate customers about products and eyewear options.
• Prioritize customer satisfaction in every interaction.
• Support store team with shared goals; preferred bilingual.

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Ensure customers leave confident in both their eyewear and experience.
• Assist with patient flow and pre exam screenings to support Optometrists.
• Prepare orders for pickup and deliver polished, brand-aligned handoff.

Skills

Multitasking

Communication

Educate customers

Customer focus

Team collaboration

Bilingual (Preferred)

Education

High School Diploma or equivalent

Job description

Eyeglass World is seeking an Optical Specialist to be at the heart of the in-store experience. You will provide confident, brand-aligned service, guiding customers through eyewear selection, fittings, and checkout to ensure a seamless journey from start to finish.

You will support pre-exam processes and help maintain finish and quality, with a focus on customer satisfaction and brand standards in every interaction.