Eyewear Sales & Service Specialist

America; McHenry (IL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

401k retirement savings with company

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience and support store operations and sales goals.

You will help customers choose eyewear based on lifestyle, prescription, and budget, dispense eyeglasses and contact lenses, and educate on care while maintaining accurate records and a well-organized storefront. Competitive pay and benefits accompany this role.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Versatility: Multi-tasking in a fast-paced environment.
• Education: High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• State-specific duties may vary to meet legal requirements.

Skills

Customer service

Retail sales

Multi-tasking

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience and support store operations and sales goals.

You will help customers choose eyewear based on lifestyle, prescription, and budget, dispense eyeglasses and contact lenses, and educate on care while maintaining accurate records and a well-organized storefront. Competitive pay and benefits accompany this role.