Glasses Sales & Style Experience Advisor

Warby Parker; San Antonio (TX); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Paid holidays

Paid sick leave

401(k) plan

Parental leave

Short-term disability

Stock Purchase Plan

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service on the floor, sharing brand values and product knowledge as customers explore eyewear.

You'll drive convenience and delight, participate in process improvements, and contribute to a fast-paced, growth-oriented team across our retail stores in the US and Canada.

This role suits a proactive, organized, and energetic self-starter who loves fashion and technology and thrives in a dynamic customer-service environment.

Qualifications

• Frontline customer service experience in a fast-paced retail environment.
• Strong product knowledge and ability to translate features into benefits.
• Excellent communication and collaboration with team members.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through exceptional service
• Demonstrate product knowledge and offer style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of the team and customers and lend a hand
• Foster an inclusive culture by treating customers and colleagues with respect

Skills

Customer service

Retail experience

Product knowledge

Communication

Team player

Problem-solving

Fashion interest

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service on the floor, sharing brand values and product knowledge as customers explore eyewear.

You'll drive convenience and delight, participate in process improvements, and contribute to a fast-paced, growth-oriented team across our retail stores in the US and Canada.

This role suits a proactive, organized, and energetic self-starter who loves fashion and technology and thrives in a dynamic customer-service environment.