Eyewear Concierge & Sales Advisor

Warby Parker; Union City (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision plan

Dental insurance

Paid time off

401(k) matching

Free eyewear

Employee Stock Purchase Plan

Job summary

Warby Parker is seeking a versatile Sales Advisor to deliver exceptional service and product knowledge in our retail locations across the country and Canada. This role emphasizes brand alignment, customer delight, and collaborative problem-solving to continuously improve the glasses-shopping experience.

You’ll join a fast-paced, high-growth team that values inclusivity, adaptability, and a proactive attitude toward sales and customer engagement.

Qualifications

• Experience in customer-facing service environment.
• Ability to communicate clearly with a diverse customer base.
• Demonstrated ability to work well in a fast-paced, high-growth retail setting.

Responsibilities

• Engage customers with Warby Parker’s values and brand on the sales floor.
• Delight customers through outstanding service.
• Share product knowledge and offer style advice.
• Help brainstorm ways to reinvent the retail and glasses-shopping experience.
• Anticipate needs of team and customers and assist as needed.
• Promote inclusive culture by treating everyone with respect.

Skills

Customer service oriented

Strong communication

Team player

Organized ok & detail-oriented

Entrepreneurial spirit

Tools

POS system experience

Retail software

Job description

Warby Parker is seeking a versatile Sales Advisor to deliver exceptional service and product knowledge in our retail locations across the country and Canada. This role emphasizes brand alignment, customer delight, and collaborative problem-solving to continuously improve the glasses-shopping experience.

You’ll join a fast-paced, high-growth team that values inclusivity, adaptability, and a proactive attitude toward sales and customer engagement.