Eyewear Stylist & Customer Experience Advisor

Warby Parker; Illinois; On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service across our retail locations in the United States and Canada. You will embody the Warby Parker brand, share our values on the floor, and help customers find glasses that fit their style and needs.

You’ll contribute to a fast-growing retail environment, collaborate with teammates, and participate in special projects and process improvements to enhance the shopping experience.

Qualifications

• Experience delivering high-quality customer service in a fast-paced environment.
• Ability to communicate clearly and professionally with customers and teammates.
• Proactive, adaptable problem-solver who contributes to a positive team culture.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through outstanding service.
• Demonstrate product knowledge and offer style guidance to customers.
• Identify opportunities to improve the retail experience and contribute to projects.
• Support teammates and foster an inclusive culture through respectful interactions.
• Actively listen and respond to customer needs, while maintaining organization and attention to detail.

Skills

Customer service

Communication

Team player

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service across our retail locations in the United States and Canada. You will embody the Warby Parker brand, share our values on the floor, and help customers find glasses that fit their style and needs.

You’ll contribute to a fast-growing retail environment, collaborate with teammates, and participate in special projects and process improvements to enhance the shopping experience.