Eyewear Sales & Customer Experience Specialist

National Vision; Merced (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401k retirement savings with company 1

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver outstanding customer experiences and support store operations and sales goals. You will help customers choose eyewear based on lifestyle, prescription, and budget, dispense eyewear and lenses, and maintain accurate records in a fast-paced retail setting.

Join a team that values growth, offers benefits, and opportunities for advancement. Sundays off in some locations, and a focus on customer care and brand standards.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Able to multitask in a fast-paced environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Customer service

Retail experience

Multitasking

Communication

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is hiring a Sales Associate to deliver outstanding customer experiences and support store operations and sales goals. You will help customers choose eyewear based on lifestyle, prescription, and budget, dispense eyewear and lenses, and maintain accurate records in a fast-paced retail setting.

Join a team that values growth, offers benefits, and opportunities for advancement. Sundays off in some locations, and a focus on customer care and brand standards.