Eyewear Sales Associate – Customer Experience & Growth

National Vision; St. Louis (MO); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company Holli

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver exceptional customer experiences in a fast-paced optical retail environment.

You will assist customers with eyewear choices, dispense glasses and contacts where permissible, and maintain accurate records. We offer competitive pay, benefits, and growth opportunities within a nationwide team. Join a supportive team focused on professional growth and long-term careers in vision care.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Able to multi-task in a fast-paced environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Skills

Retail experience

Customer service

Multi-tasking

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is hiring a Sales Associate to deliver exceptional customer experiences in a fast-paced optical retail environment.

You will assist customers with eyewear choices, dispense glasses and contacts where permissible, and maintain accurate records. We offer competitive pay, benefits, and growth opportunities within a nationwide team. Join a supportive team focused on professional growth and long-term careers in vision care.