Eyewear Sales & Customer Experience Specialist

America's Best; Cypress (TX); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

401k retirement savings with company-m

stock purchase plan

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is seeking a Sales Associate to deliver exceptional customer experiences while supporting store operations and sales goals.

You will help customers select eyewear, dispense eyeglasses and contacts, and educate on care while maintaining accurate records. The role emphasizes a fast-paced environment, strong multitasking, and opportunities for internal growth.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Versatility: Skilled at multi-tasking and handling a fast-paced work environment.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Customer service

Retail experience

Multitasking

Education

High School Diploma

Job description

America's Best, part of National Vision, is seeking a Sales Associate to deliver exceptional customer experiences while supporting store operations and sales goals.

You will help customers select eyewear, dispense eyeglasses and contacts, and educate on care while maintaining accurate records. The role emphasizes a fast-paced environment, strong multitasking, and opportunities for internal growth.