Eyewear Sales & Customer Experience Specialist

America's Best; Butler (Butler County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Stock purchase plan

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is seeking a friendly Sales Associate to help customers select eyewear, process purchases, and support store operations.

You’ll provide excellent customer service, dispense eyewear and lenses as allowed, educate customers on eye care, and maintain accurate records. This role offers competitive pay, employee discounts, and potential growth opportunities within a nationwide organization.

Qualifications

• Experience in retail or customer service is preferred.
• Ability to multitask in a fast-paced environment.
• Education: High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Customer service

Retail sales

Multi-tasking

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is seeking a friendly Sales Associate to help customers select eyewear, process purchases, and support store operations.

You’ll provide excellent customer service, dispense eyewear and lenses as allowed, educate customers on eye care, and maintain accurate records. This role offers competitive pay, employee discounts, and potential growth opportunities within a nationwide organization.