Eyewear Sales Concierge

Warby Parker; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k)

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and expertise on the sales floor. You will represent the brand, guide customers through eyewear choices, and contribute to a dynamic, fast-paced retail environment across locations in the U.S. and Canada.

The role emphasizes proactive problem-handling, collaboration, and a passion for fashion and technology. This full-time position includes a comprehensive benefits package and compensation.

Qualifications

• Front-line customer service experience.
• Able to thrive in a fast-paced retail environment.
• Clear, effective communicator with customers and colleagues.
• Wostershinse? (Note: if applicable)

Responsibilities

• Interact with customers to communicate Warby Parker's brand and values on the sales floor.
• Delight customers by delivering warm, knowledgeable service.
• Share product knowledge and offer styling advice to customers.
• Brainstorm ideas to improve the in-store shopping experience.
• Anticipate needs of team and customers and offer help as needed.
• Foster an inclusive, respectful store culture with customers and colleagues.

Skills

Customer service

Problem solving

Team player

Communication

Attention to detail

Self-starter

Fashion & tech interest

Compliance awareness

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and expertise on the sales floor. You will represent the brand, guide customers through eyewear choices, and contribute to a dynamic, fast-paced retail environment across locations in the U.S. and Canada.

The role emphasizes proactive problem-handling, collaboration, and a passion for fashion and technology. This full-time position includes a comprehensive benefits package and compensation.