Eyewear Sales Concierge: Delight Customers

Warby Parker; Montvale (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Employee Stock Purchase Plan

Free eyewear

Paid sick leave

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service in our retail stores. You’ll engage customers with product knowledge, style guidance, and brand storytelling while supporting a fast-paced, high-growth environment.

This role offers base pay plus performance-linked compensation and opportunities to participate in a variety of store initiatives. As a Sales Advisor, you’ll help shape the in-store experience, collaborate with teammates, and contribute to initiatives

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.
• Able to effectively communicate with a variety of people.
• Organized, attentive, and detail-oriented.
• Energetic self-starter with an entrepreneurial spirit.
• Interested in fashion and technology.
• Not on the Office of Inspector General's LEIE list.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through nothing-but-wonderful service
• Demonstrate unparalleled product knowledge and offer exceptional style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers alike, and be at the ready to lend hand
• Help foster an inclusive culture by treating customers and colleagues with respect

Skills

Customer service experience

Effective communication

Team player

Organized and detail-oriented

Adaptable problem-solver

Entrepreneurial spirit

Interest in fashion and technology

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service in our retail stores. You’ll engage customers with product knowledge, style guidance, and brand storytelling while supporting a fast-paced, high-growth environment.

This role offers base pay plus performance-linked compensation and opportunities to participate in a variety of store initiatives. As a Sales Advisor, you’ll help shape the in-store experience, collaborate with teammates, and contribute to initiatives