Eyewear Concierge & Sales Advisor

Warby Parker; Los Gatos (CA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave 1

Paid Holidays 1

Vacation days per year 1

Retirement savings plan (401(k))

Parental leave (non-birthing parents 

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

And more (just ask!)

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to provide outstanding service across our retail locations. You will communicate our values on the sales floor and delight customers with unparalleled product knowledge and style advice.

You’ll help reinvent the glasses-shopping experience and anticipate the needs of both customers and teammates. This role suits a proactive, energetic self-starter with an entrepreneurial spirit who loves fashion and technology.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.
• Effective communication with a variety of people.
• Organized, attentive, and detail-oriented.
• Energetic self-starter with an entrepreneurial spirit.
• Interest in fashion and technology.
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through exceptional service
• Demonstrate product knowledge and offer style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate needs of team and customers and lend a hand
• Foster an inclusive culture through respectful interactions

Skills

Customer-facing experience

Problem-solving

Team player

Communication

Organized

Detail-oriented

Entrepreneurial spirit

Fashion interest

Technology interest

LEIE not listed

Job description

Warby Parker is seeking a well-rounded Sales Advisor to provide outstanding service across our retail locations. You will communicate our values on the sales floor and delight customers with unparalleled product knowledge and style advice.

You’ll help reinvent the glasses-shopping experience and anticipate the needs of both customers and teammates. This role suits a proactive, energetic self-starter with an entrepreneurial spirit who loves fashion and technology.