Eyewear Sales Associate - VIP Customer Experience

Luxottica; Fairview Park (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

LensCrafters is seeking a Sales Associate to provide an exceptional shopping experience and foster brand loyalty. You will greet customers, communicate product knowledge, and assist with stock and visual standards.

The role includes serving VIP clients, staying informed about products, following management directions, and supporting opening/closing duties as needed. We value excellent communication, a customer-focused mindset, and teamwork.

Qualifications

• 1 year of previous sales or customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment while delivering great customer experiences.
• Self-motivated, team player.

Responsibilities

• Provide an exceptional shopping experience and build brand loyalty.
• Greet and serve customers; inform merchandisers on stocking needs; maintain visual standards.
• Assist VIP clientele and ensure retention.
• Stay updated on product assortment and be an informed ambassador of the brand.
• Follow management instructions and participate in meetings.
• Assist with opening/closing duties and punctuality.
• Adhere to professional regulations, internal rules and code of conduct.
• Represent the brand in local and broader communities.

Skills

Customer service

Communication

Multitasking

Team player

Job description

LensCrafters is seeking a Sales Associate to provide an exceptional shopping experience and foster brand loyalty. You will greet customers, communicate product knowledge, and assist with stock and visual standards.

The role includes serving VIP clients, staying informed about products, following management directions, and supporting opening/closing duties as needed. We value excellent communication, a customer-focused mindset, and teamwork.