Eyewear Sales Associate – Superior Customer Experience

America; Reading (Berks County); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401k retirement savings with company?

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You’ll help customers choose eyewear, dispense glasses and lenses, educate on care, and maintain accurate records.

A high school diploma and 1+ year in retail or customer service are required. In some locations, duties may depend on state laws.

Qualifications

• 1+ year of retail or customer service experience.
• Able to multi-task in a fast-paced environment.
• High School Diploma or equivalent required

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.
• In some locations, duties may depend on state laws and credentials.

Skills

Retail experience

Customer service

Multi-tasking

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You’ll help customers choose eyewear, dispense glasses and lenses, educate on care, and maintain accurate records.

A high school diploma and 1+ year in retail or customer service are required. In some locations, duties may depend on state laws.