Eyewear Sales Associate — Customer Experience Advocate

America; Forney (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401k with company match

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver exceptional customer service while supporting store operations and sales goals. You’ll help customers select eyewear based on lifestyle, prescription, and budget, and you may dispense eyewear and lenses where allowed by state law.

You’ll maintain accurate records, handle calls, keep the store tidy and merchandised, and support inventory control.

Qualifications

• 1+ year of retail or customer service experience.
• Ability to multi-task in a fast-paced environment.
• High school diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Retail experience

Customer service

Multi-tasking

Education

High School Diploma

Job description

America's Best, part of National Vision, is hiring a Sales Associate to deliver exceptional customer service while supporting store operations and sales goals. You’ll help customers select eyewear based on lifestyle, prescription, and budget, and you may dispense eyewear and lenses where allowed by state law.

You’ll maintain accurate records, handle calls, keep the store tidy and merchandised, and support inventory control.