Eyewear Sales & Service Specialist

America; Manchester (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401k with company match

Stock purchase plan

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers choose eyewear based on lifestyle, prescription, and budget, dispense glasses and contacts as permitted by state law, and educate on eyewear care.

This role requires at least 1 year in retail or customer service, the ability to multitask in a fast-paced environment, and a high school diploma.

Qualifications

• 1+ year of retail or customer service experience.
• Ability to multitask in a fast-paced environment.
• High school diploma or equivalent.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription and budget.
• Dispense eyeglasses and contact lenses and provide lens training where permitted by law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.
• In some locations, duties may vary to meet state license or credential requirements.

Skills

Customer service

Multi-tasking

Communication

Retail experience

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers choose eyewear based on lifestyle, prescription, and budget, dispense glasses and contacts as permitted by state law, and educate on eyewear care.

This role requires at least 1 year in retail or customer service, the ability to multitask in a fast-paced environment, and a high school diploma.