Eyewear Retail Lead & Customer Experience Specialist

Oakley; Sarasota (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Oakley in Sarasota, FL, is seeking a Casual Part-Time Associate to support the management team and drive on-floor sales. As a part-time key holder, you’ll engage customers, maintain brand standards, and help with opening/closing procedures and merchandising.

The role emphasizes delivering an unparalleled customer experience, collaborating with floor staff, and ensuring inventory accuracy while supporting store operations and team goals.

Qualifications

• At least one year of retail experience in a specialized environment.
• Flexible availability, including evenings, weekends, and holidays.
• Strong sales experience and a proven ability to achieve top results in individual sales performance.
• Strong communication, interpersonal, and customer service skills.
• Ability to work in a team and interact effectively with others.
• Good time management and organizational skills.
• Proficiency in computer use and experience with cash registers.
• Ability to stand most of the time or move around on the sales floor or warehouse.
• Bilingual.
• Ability to move merchandise and lift up to 40 lbs.

Responsibilities

• Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.
• Establishes strong connections and relationships with customers to maintain positive interactions.
• Upholds and executes all of the company's customer service initiatives.
• Assists with processing, restocking merchandise, and monitoring in-store inventory.
• Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.
• Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.
• Leads store opening and closing procedures when management is not present.
• Performs any other tasks assigned by a member of the management team.

Skills

Strong communication

Customer service

Teamwork

Time management

Bilingual

Tools

Cash registers

Computer use

Job description

Oakley in Sarasota, FL, is seeking a Casual Part-Time Associate to support the management team and drive on-floor sales. As a part-time key holder, you’ll engage customers, maintain brand standards, and help with opening/closing procedures and merchandising.

The role emphasizes delivering an unparalleled customer experience, collaborating with floor staff, and ensuring inventory accuracy while supporting store operations and team goals.