Retail Sales Lead & Customer Experience Advisor

Oakley; Grove City (Mercer County); On-site; USD 17,000 - 25,000; Part time

Job summary

Oakley is seeking a Casual Part-Time Specialist Advisor to support the management team on the sales floor. The role focuses on motivating staff, delivering an exceptional customer experience, and achieving sales targets while maintaining store operations.

Responsibilities include product knowledge, customer relationship building, inventory support, merchandising, and assisting with opening/closing procedures.

Qualifications

• At least one year of retail experience in a specialized environment.
• Flexible availability, including evenings, weekends, and holidays.
• Strong sales experience and ability to achieve top results in individual sales.
• Strong communication, interpersonal, and customer service skills.
• Ability to work in a team and interact effectively with others.
• Good time management and organizational skills.
• Proficiency in computer use and experience with cash registers.
• Ability to stand most of the time or move around on the sales floor or warehouse.
• Bilingual
• Ability to move merchandise and lift up to 40 lbs.

Responsibilities

• Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.
• Establishes strong connections and relationships with customers to maintain positive interactions.
• Upholds and executes all of the company's customer service initiatives.
• Assists with processing, restocking merchandise, and monitoring in-store inventory.
• Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.
• Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.
• Leads store opening and closing procedures when management is not present.
• Performs any other tasks assigned by a member of the management team.

Skills

Bilingual

Customer service

Sales skills

Cash handling

Teamwork

Time management

Tools

Cash registers

Job description

Oakley is seeking a Casual Part-Time Specialist Advisor to support the management team on the sales floor. The role focuses on motivating staff, delivering an exceptional customer experience, and achieving sales targets while maintaining store operations.

Responsibilities include product knowledge, customer relationship building, inventory support, merchandising, and assisting with opening/closing procedures.