Eyewear Experience Specialist: Sales & Fitting

Nationalvision1; Florida; On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401k retirement savings with company‑a

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Training programs available

Job summary

National Vision's Eyeglass World is hiring an Optical Specialist to deliver an exceptional customer experience through confident service, precise eyewear fitting, and seamless transitions from pre-exam to pickup. You will help guide customers, educate them about products, and ensure every interaction aligns with brand standards.

Join a team focused on finish quality, order accuracy, and a welcoming store environment, with opportunities for growth and development within National Vision.

Qualifications

• High School Diploma or equivalent required.
• 1+ year experience in optical, retail, sales or customer service.
• Strong multitasking, time management and organizational skills.
• Clear communication and ability to educate customers effectively.
• Ability to prioritize customer satisfaction at every interaction.
• Bilingual abilities preferred.

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Assist with patient flow and pre-exam screenings to support Optometrists.
• Perform finishing work including final adjustments, inspections and quality checks.
• Prepare orders for pickup and deliver polished, brand-aligned handoffs.
• Support order entry, tracking, and timely completion.

Skills

Multitasking

Time management

Organizational skills

Clear communication

Educate customers

Customer satisfaction

Bilingual abilities

Education

High School Diploma or equivalent

Job description

National Vision's Eyeglass World is hiring an Optical Specialist to deliver an exceptional customer experience through confident service, precise eyewear fitting, and seamless transitions from pre-exam to pickup. You will help guide customers, educate them about products, and ensure every interaction aligns with brand standards.

Join a team focused on finish quality, order accuracy, and a welcoming store environment, with opportunities for growth and development within National Vision.