Eyewear Experience Specialist

Warby Parker; Santa Rosa (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days

401(k) retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Eye care perks (free eyewear)

Job summary

Warby Parker in Santa Rosa, CA is seeking a well-rounded Sales Advisor to deliver outstanding service and help customers find the perfect eyewear. In this fast-paced role, you’ll translate brand values on the sales floor and contribute to a goosebump-inducing shopping experience.

You’ll build product knowledge, assist with style advice, and collaborate with your team to improve processes and guest satisfaction. Previous customer-facing experience and an entrepreneurial spirit are a plus.

Qualifications

• Experience in customer-facing roles within a service-minded environment.
• Ability to communicate with a variety of people and work well in a team.
• Proactive, adaptable problem-solver able to react quickly in unexpected situations.
• Energetic self-starter with an entrepreneurial spirit and interest in fashion and technology.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer stylish recommendations.
• Contribute to process ideation and retail improvements.
• Lend a hand to teammates and foster an inclusive culture.
• Support a goosebump-inducing glasses-shopping experience.

Skills

Customer service experience

Communication

Team collaboration

Problem solving

Detail oriented

Entrepreneurial spirit

Fashion interest

Job description

Warby Parker in Santa Rosa, CA is seeking a well-rounded Sales Advisor to deliver outstanding service and help customers find the perfect eyewear. In this fast-paced role, you’ll translate brand values on the sales floor and contribute to a goosebump-inducing shopping experience.

You’ll build product knowledge, assist with style advice, and collaborate with your team to improve processes and guest satisfaction. Previous customer-facing experience and an entrepreneurial spirit are a plus.