Glasses Experience Specialist

Warby Parker; Westborough (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

AD&D Insurance

Paid sick leave

Paid holidays

Vacation days

401(k) plan

Parental leave

Short-term disability

Employee stock purchase plan

Employee Assistance Program

Bereavement support

Optical education reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service in our stores. You’ll engage customers with Warby Parker’s values, share styling advice, and help create a goosebumps-worthy glasses-shopping experience.

You are energized by a fast-paced, high-growth retail environment, bring customer-facing experience, and excel at communication. A proactive, team-oriented mindset and a passion for fashion and technology are a plus.

Qualifications

• Excited to work and learn at a fast-paced, high-growth company.
• Backed by customer-facing experience in a service-minded environment.
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• A positive team player who leads by example.
• Able to effectively communicate with a variety of people.
• Organized, attentive, and detail-oriented.
• An energetic self-starter with an entrepreneurial spirit.
• Interested in fashion and technology.
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through nothing-but-wonderful service.
• Demonstrate unparalleled product knowledge and offer exceptional style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of your team and customers alike, and be at the ready to lend hand.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Team player

Problem solving

Adaptable

Detail oriented

Organized

Entrepreneurial spirit

Fashion tech

Tools

Retail POS systems

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service in our stores. You’ll engage customers with Warby Parker’s values, share styling advice, and help create a goosebumps-worthy glasses-shopping experience.

You are energized by a fast-paced, high-growth retail environment, bring customer-facing experience, and excel at communication. A proactive, team-oriented mindset and a passion for fashion and technology are a plus.