Eyewear Experience Specialist

Warby Parker; New York (NY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k) Retirement Plan

Paid Holidays

Vacation Days

Parental Leave

Short-term Disability

Employee Stock Purchase Plan

EAP

Bereavement Support

Free Eyewear

Job summary

Warby Parker is seeking a Sales Advisor to provide outstanding service and expert product guidance in our New York stores. You will engage customers, share brand values, and help create a memorable glasses-shopping experience.

Ideal candidates are customer-focused, adaptable, team-oriented, and excited about fashion and technology. This role offers growth in a fast-paced environment with a strong focus on inclusivity and customer delight.

Qualifications

• Backed by customer-facing experience in a service-minded environment.
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• A positive team player who leads by example.
• Able to effectively communicate with a variety of people.
• Organized, attentive, and detail-oriented.
• An energetic self-starter with an entrepreneurial spirit.
• Interested in fashion and technology.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through nothing-but-wonderful service.
• Demonstrate unparalleled product knowledge and offer exceptional style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of your team and customers alike, and be at the ready to lend hand.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer-facing experience

Proactive problem-solver

Team player

Clear communication

Organized and detail-oriented

Energetic self-starter

Interest in fashion and technology

Job description

Warby Parker is seeking a Sales Advisor to provide outstanding service and expert product guidance in our New York stores. You will engage customers, share brand values, and help create a memorable glasses-shopping experience.

Ideal candidates are customer-focused, adaptable, team-oriented, and excited about fashion and technology. This role offers growth in a fast-paced environment with a strong focus on inclusivity and customer delight.