Eyewear Experience Specialist

Warby Parker; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement plan (401(k))

Paid time off

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service to customers. You will share Warby Parker's values on the sales floor, provide expert product knowledge, and offer styling guidance while supporting a fast-paced retail team.

You’ll help shape the glasses-shopping experience, anticipate customer and team needs, and contribute to an inclusive culture. This role includes a base salary/hourly rate with variable compensation for eligible employees.

Qualifications

• Experience in a service-minded environment.
• Ability to communicate Warby Parker's brand values on the sales floor.
• Demonstrated product knowledge and style advice.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer styling advice.
• Contribute to reinventing the retail and glasses-shopping experience.
• Anticipate needs of team and customers and assist as needed.
• Foster an inclusive culture with respect for customers and colleagues.

Skills

Customer service

Communication

Product knowledge

Team player

Entrepreneurial spirit

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service to customers. You will share Warby Parker's values on the sales floor, provide expert product knowledge, and offer styling guidance while supporting a fast-paced retail team.

You’ll help shape the glasses-shopping experience, anticipate customer and team needs, and contribute to an inclusive culture. This role includes a base salary/hourly rate with variable compensation for eligible employees.