Eyewear Consultant I: Frame & Fitting Specialist

Branford Optometric Associates Pc; Branford, Northern (CT, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Branford Optometric Associates Pc is seeking an Eyewear Consultant I to ensure patients receive high-quality care. Responsibilities include reviewing prescriptions, educating on lens options, and helping patients balance medical needs with lifestyle choices.

The role emphasizes excellent customer service, professional presentation, and a willingness to learn while meeting sales and service goals in a busy optometric office.

Qualifications

• Excellent customer service and professional presentation.
• Minimum 1+ years of experience; optical experience preferred but not required.

Responsibilities

• Review Physician’s prescriptions and orders based on medical charts.
• Educate patients on corrective lens options and help them choose based on medical needs and lifestyle.
• Provide honest but compassionate feedback about aesthetic choices in frames.
• Achieve sales goals and quotas as determined by office staff while attending to patients’ needs.
• Manage inventory of frames and contact lenses to ensure satisfaction and product variety.
• Measure and fit eyeglasses properly.
• Perform basic adjustments and repairs of eyewear.
• Place optical orders with an understanding of insurance benefits.

Skills

Customer service

Presentation skills

Organization

Multitasking

Coachable

Willingness to learn

Flexible

Phone etiquette

Optical experience

Job description

Branford Optometric Associates Pc is seeking an Eyewear Consultant I to ensure patients receive high-quality care. Responsibilities include reviewing prescriptions, educating on lens options, and helping patients balance medical needs with lifestyle choices.

The role emphasizes excellent customer service, professional presentation, and a willingness to learn while meeting sales and service goals in a busy optometric office.