Eyewear Consultant I: Frames, Fit & Care

Keplr Vision; Branford (CT); On-site; USD 30,000 - 48,000; Full time

Job summary

Keplr Vision in Branford, CT is seeking an Eyewear Consultant I to ensure patients receive high-quality care and guidance on lens options based on medical needs and lifestyle.

You will review prescriptions, educate patients, provide frame feedback, meet sales goals, manage inventory, and accurately measure and fit eyewear onsite. Training is provided, with a full-time onsite schedule.

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• 1+ years of experience.
• Coachable and open to feedback.
• Willingness to learn and develop new skills.
• Flexible and adaptable.
• Professional phone and office etiquette required.
• Optical experience is preferred but not necessary—we will train the right person.

Responsibilities

• Review Physician’s prescriptions and orders based on medical charts.
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences with a basic understanding of lens fundamentals.
• Provide honest but compassionate feedback about aesthetic choices in frames.
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires.
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety.
• Measure and fit eyeglasses properly.
• Perform basic adjustments and repairs of eyewear.
• Place optical orders with a general understanding of insurance benefits.

Skills

Customer service

Coachable

Willingness to learn

Adaptable

Phone etiquette

Optical experience

Job description

Keplr Vision in Branford, CT is seeking an Eyewear Consultant I to ensure patients receive high-quality care and guidance on lens options based on medical needs and lifestyle.

You will review prescriptions, educate patients, provide frame feedback, meet sales goals, manage inventory, and accurately measure and fit eyewear onsite. Training is provided, with a full-time onsite schedule.