Glasses Stylist & Customer Experience Champion

Warby Parker; Schaumburg (IL); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) Retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver outstanding service and expert product guidance in our retail locations across the U.S. and Canada. You will bring brand values to life on the sales floor, ensuring a goosebump-inducing glasses-shopping experience.

You’ll leverage fashion and technology interests, collaborate with teammates, and contribute to an inclusive culture while supporting fast-paced growth in a retail setting.

Qualifications

• Customer-facing experience in a service-minded environment.
• Ability to work in a fast-paced, high-growth company.
• Proactive, adaptable problem-solver with quick reaction to unexpected situations.
• Positive team player who communicates well with diverse people.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through nothing-but-wonderful service.
• Demonstrate unparalleled product knowledge and offer exceptional style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of the team and customers; be ready to lend a hand.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer-facing experience

Adaptable problem-solver

Effective communicator

Organized and detail-oriented

Energetic self-starter

Job description

Warby Parker is seeking a Sales Advisor to deliver outstanding service and expert product guidance in our retail locations across the U.S. and Canada. You will bring brand values to life on the sales floor, ensuring a goosebump-inducing glasses-shopping experience.

You’ll leverage fashion and technology interests, collaborate with teammates, and contribute to an inclusive culture while supporting fast-paced growth in a retail setting.