Eyewear Concierge & Product Expert

Warby Parker; Jacksonville (FL); On-site; USD 34,000 - 58,000; Full time

Benefits offered by this job

Health, Vision, Dental Insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days

401(k) Retirement Plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

EAP

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and drive customer satisfaction in our retail locations. You’ll represent the Warby Parker brand on the floor, sharing product knowledge and fashion advice while collaborating with a dynamic team to elevate the glasses-shopping experience.

You’ll thrive in a fast-paced environment, bringing a service mindset, organizational skills, and an entrepreneurial spirit.

Qualifications

• Customer-facing experience in a service-minded environment.
• Ability to adapt quickly in a fast-paced, high-growth company.
• Strong communication and listening skills to help customers.
• Product knowledge with a fashion/tech focus and style guidance.
• Respectful, inclusive attitude toward customers and colleagues.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Delight customers through exceptional service and expertise.
• Demonstrate product knowledge and offer style advice.
• Contribute to evolving the retail and glasses-shopping experience.
• Support the team and customers with proactive, helpful assistance.
• Foster an inclusive culture by treating everyone with respect.

Skills

Customer-facing experience

Proactive problem-solver

Team player

Effective communication

Organized / detail-oriented

Energetic self-starter

Interest in fashion and technology

Not LEIE

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and drive customer satisfaction in our retail locations. You’ll represent the Warby Parker brand on the floor, sharing product knowledge and fashion advice while collaborating with a dynamic team to elevate the glasses-shopping experience.

You’ll thrive in a fast-paced environment, bringing a service mindset, organizational skills, and an entrepreneurial spirit.