EyeCare Advisor, Part-Time Vision Specialist

EssilorLuxottica; Spartanburg (SC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

Benefits

Job summary

LensCrafters in Spartanburg, SC is seeking a Part-Time EyeCare Advisor to deliver the LensCrafters Experience and support how patients receive care.

You will greet customers, explain tests and services, assist with frame and lens selection, and help manage prescriptions with accuracy while maintaining HIPAA standards. This role emphasizes customer service, sales skills, and teamwork in a fast-paced retail optical setting.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills (internal and external).
• Knowledge of current fashion trends.
• Strong communicator and listener.
• Problem solving ability.
• Familiarity with cash register, computers and calculators.
• Organization skills.
• Sales skills.
• Strong basic math skills.
• Knowledge of office and store merchandise.

Responsibilities

• Greets customers without delay (within 30 seconds).
• Promptly answers the telephone (3 rings) in a friendly and courteous manner.
• Explains all required paperwork, tests, products and services
• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.
• Shows patience and courtesy to indecisive or difficult customers and patients.
• Performs work accurately and thoroughly despite time pressure and customer volume.
• Identifies situations involving unsatisfied customers and acts quickly for resolution.

Skills

Customer service

Communication

Cash handling

Sales skills

Attention to detail

Job description

LensCrafters in Spartanburg, SC is seeking a Part-Time EyeCare Advisor to deliver the LensCrafters Experience and support how patients receive care.

You will greet customers, explain tests and services, assist with frame and lens selection, and help manage prescriptions with accuracy while maintaining HIPAA standards. This role emphasizes customer service, sales skills, and teamwork in a fast-paced retail optical setting.