Eye Care Technician — Growth, Training & Impact

Keplr Vision; Glen Ellyn (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

PTO

Paid holidays

Insurance

401k + match

Job summary

DuPage Family Eye Care in Glen Ellyn, IL is seeking an Optometric Technician I to support eye examinations and patient care. You will perform pre-screening tests, collect histories, educate patients on contact lenses, verify insurance, and help manage appointments with a compassionate, patient-centered approach.

Hiring is for a collaborative team in a fast-paced setting. Training is provided, with growth opportunities in clinical skills and patient-facing responsibilities.

Qualifications

• 1+ year of customer service experience (optometric or medical a plus).
• Excellent verbal and written communication skills.
• Strong multitasking and organizational abilities in a fast-paced setting.
• Team player with a growth mindset and eagerness to learn.
• Attention to detail and accuracy in documenting patient information.
• Flexible and proactive attitude toward supporting team success.

Responsibilities

• Support optometrists by performing pre-screening tests and assisting with exams.
• Collect patient medical histories and explain vision benefits clearly and confidently.
• Train patients on contact lens use and care.
• Verify insurance, schedule appointments, and keep communication flowing smoothly.
• Help coordinate patient flow and contribute to a seamless, high-quality experience.
• Collaborate with your team to meet goals and deliver exceptional care.
• Welcome and prepare patients for their eye examinations.
• Obtain patient medical and ocular histories.
• Perform preliminary testing, including visual acuity, autorefraction, tonometry, retinal imaging, and other diagnostic procedures.
• Assist the doctor during examinations and procedures as needed.
• Educate patients on contact lenses, eyewear, and treatment plan.
• Maintain accurate electronic medical records.
• Clean and maintain exam rooms and equipment.
• Support front desk operations, including scheduling appointments and answering phones when needed.
• Contact lens training, education, and ordering.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Attention to detail

Job description

DuPage Family Eye Care in Glen Ellyn, IL is seeking an Optometric Technician I to support eye examinations and patient care. You will perform pre-screening tests, collect histories, educate patients on contact lenses, verify insurance, and help manage appointments with a compassionate, patient-centered approach.

Hiring is for a collaborative team in a fast-paced setting. Training is provided, with growth opportunities in clinical skills and patient-facing responsibilities.