Optometric Technician

DuPage Family Eye Care; Glen Ellyn (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

PTO

Paid holidays

Insurance

401k + match

Job summary

DuPage Family Eye Care in Glen Ellyn, IL is seeking an Optometric Technician I to support optometrists with pre-screening tests, patient histories, and lens care training. The role emphasizes accurate documentation, insurance verification, and a patient-centered experience.

The position offers a competitive starting wage of $18–$25 per hour with full benefits, including PTO, paid holidays, insurance, and 401k with match. Hours are Tue–Sat, with some half days on Fri and Sat.

Qualifications

• 1+ year of customer service experience (optometric or medical experience is a plus!)
• Excellent verbal and written communication skills
• Strong multitasking and organizational abilities in a fast-paced setting
• A team player with a growth mindset and eagerness to learn
• Attention to detail and accuracy in documenting patient information
• Flexibility and a proactive attitude toward supporting team success

Responsibilities

• Support optometrists by performing pre-screening tests and assisting with exams
• Collect patient medical histories and explain vision benefits clearly and confidently
• Train patients on contact lens use and care
• Verify insurance, schedule appointments, and keep communication flowing smoothly
• Help coordinate patient flow and contribute to a seamless, high-quality experience
• Collaborate with your team to meet goals and deliver exceptional care
• Welcome and prepare patients for their eye examinations
• Obtain patient medical and ocular histories
• Perform preliminary testing, including visual acuity, autorefraction, tonometry, retinal imaging
• Assist the doctor during examinations and procedures as needed
• Educate patients on contact lenses, eyewear, and treatment plan
• Maintain accurate electronic medical records
• Clean and maintain exam rooms and equipment
• Support front desk operations, including scheduling appointments and answering phones when needed
• Contact lens training, education, and ordering

Skills

Customer Service

Communication

Multitasking

Team Player

Attention to Detail

Flexibility

Job description

Optometric Technician - DuPage Family Eye Care in Glen Ellyn, IL

Location: 489 Taft Avenue, Ste 100 Glen Ellyn, IL 60137

Are you passionate about healthcare and ready to dive into the world of eye care? At DuPage Family Eye Care, our Mission is to Save Eyes & Spark Joy! We’re looking for a detail-oriented, patient-focused individual to join our team as an Optometric Technician I. Whether you’re experienced or just starting out, this is your chance to grow your skills, support patients, and be part of a team that truly values both vision and compassion.

Competitive salary - starting $18-$25/hour with full benefits including PTO, paid holidays, insurance, 401k + match & so much more!

Work hours: Tuesday - Saturday hours with Friday & Saturday being half days!

What You’ll Be Doing:

• Support optometrists by performing pre-screening tests and assisting with exams
• Collect patient medical histories and explain vision benefits clearly and confidently
• Train patients on contact lens use and care
• Verify insurance, schedule appointments, and keep communication flowing smoothly
• Help coordinate patient flow and contribute to a seamless, high-quality experience
• Collaborate with your team to meet goals and deliver exceptional care
• Welcome and prepare patients for their eye examinations.
• Obtain patient medical and ocular histories.
• Perform preliminary testing, including visual acuity, autorefraction, tonometry, retinal imaging, and other diagnostic procedu
• Assist the doctor during examinations and procedures as needed.
• Educate patients on contact lenses, eyewear, and treatment plan
• Maintain accurate electronic medical records.
• Clean and maintain exam rooms and equipment.
• Support front desk operations, including scheduling appointments and answering phones when needed.
• Contact lens training, education, and ordering

What We’re Looking For:

• 1+ year of customer service experience (optometric or medical experience is a plus!)
• Excellent verbal and written communication skills
• Strong multitasking and organizational abilities in a fast-paced setting
• A team player with a growth mindset and eagerness to learn
• Attention to detail and accuracy in documenting patient information
• Flexibility and a proactive attitude toward supporting team success

Why You’ll Love Working Here:

• Competitive Benefits – We offer excellent medical, vision, and dental benefits, setting us apart from many retail competitors.
• Training & Development – Optical or optometric experience is great, but not required—we’ll train you!
• Career Advancement– Grow your clinical skills and explore leadership opportunities.
• Supportive Team Culture– Work with people who care about your success and well-being.
• Work-Life Balance & Benefits– Enjoy a positive environment that supports your personal and professional goals.

At DuPage Family Eye Care, we believe Eyes Matter. Eyecare Matters. We take pride in creating a warm, welcoming environment where every patient feels like family and every team member feels supported. Our culture is built on collaboration, celebration, and compassion — whether it’s cheering each other on, sharing lunch together, or celebrating milestones big and small.

Here, your work truly makes a difference, and you’ll be surrounded by people who care about our patients, our practice, and each other

Ready to Grow in Eye Care?

If you’re excited to work in a collaborative, patient-centered environment and build a rewarding career in optometry, we’d love to meet you.