Eye Care Tech & Medical Assistant — Growth Path

America's Best; North Olmsted (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

America's Best, part of National Vision, is seeking an optometric technician to support the doctor’s exam with pre-screenings and testing. The role emphasizes high-quality patient care in a fast-paced retail setting, with training provided.

No prior optical experience is required, and Sundays off. We value strong customer service, the ability to learn optical knowledge, and a professional attitude. Benefits and competitive pay are offered in a team-focused environment.

Qualifications

• Retail/optical experience preferred, but not required.
• Strong customer service skills.
• Ability to learn optical knowledge.
• Able to give instruction in a clear and concise manner to customers.
• Effective interpersonal skills.
• Excellent organizational skills.
• Detail-oriented.
• Multitasking and time-management skills.
• Professional attitude and appearance.

Responsibilities

• Ensure high quality patient care.
• Maintain a professional atmosphere and appearance of doctor's office and pretest room.
• Understand ocular terminology and diseases and know the ocular abbreviations.
• Explain to the patient the types of preliminary examinations.
• Complete necessary paperwork and perform testing on patients prior to doctor examination.
• Promote visual field testing and retinal screenings to eligible patients.
• Perform exam pre-screening.
• Review prescriptions and/or patient information carefully and identify special needs. Consult with the optician, Doctor or Retail Management when necessary.
• Ensure equipment, both Doctor's and pre-test, is properly maintained.

Skills

Customer service

Optical knowledge

Clear instruction

Interpersonal skills

Organizational skills

Detail-oriented

Time management

Professional appearance

Job description

America's Best, part of National Vision, is seeking an optometric technician to support the doctor’s exam with pre-screenings and testing. The role emphasizes high-quality patient care in a fast-paced retail setting, with training provided.

No prior optical experience is required, and Sundays off. We value strong customer service, the ability to learn optical knowledge, and a professional attitude. Benefits and competitive pay are offered in a team-focused environment.