Optometric Technician & Medical Assistant—Growth & Training

America's Best; Monroeville (Allegheny County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company Holid

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best, part of National Vision, is seeking an Optometric Technician to support efficient patient flow. You will conduct pre-screenings and testing before the Doctor’s examination, assist the optometrist, and help maintain a professional environment within the doctor’s office and pre-test room.

No prior optical experience is required as training is provided, and the role emphasizes strong customer service, attention to detail, and the ability to learn optical concepts.

Qualifications

• Previous retail/optical experience preferred, but not required.
• Strong customer service skills.
• Ability to learn optical knowledge.
• Able to give instruction in a clear and concise manner to customers.
• Effective interpersonal skills.
• Excellent organizational skills.
• Detail-oriented.
• Multitasking and time-management skills.
• Professional attitude and appearance.

Responsibilities

• Ensure high quality patient care.
• Maintain a professional atmosphere and appearance of doctor’s office and pretest room.
• Understand ocular terminology and diseases and know the ocular abbreviations.
• Explain to the patient the types of preliminary examinations.
• Complete necessary paperwork and perform testing on patients prior to doctor examination.
• Promote visual field testing and retinal screenings to eligible patients.
• Perform exam pre-screening.
• Review prescriptions and/or patient information carefully and identify special needs. Consult with the optician, Doctor or Retail Management when necessary.
• Ensure equipment, both Doctor’s and pre-test, is properly maintained.

Skills

Customer service

Optical knowledge

Communication

Interpersonal skills

Organizational skills

Attention to detail

Multitasking

Professionalism

Job description

America's Best, part of National Vision, is seeking an Optometric Technician to support efficient patient flow. You will conduct pre-screenings and testing before the Doctor’s examination, assist the optometrist, and help maintain a professional environment within the doctor’s office and pre-test room.

No prior optical experience is required as training is provided, and the role emphasizes strong customer service, attention to detail, and the ability to learn optical concepts.