Eye Care Referral Relations Coordinator

Comprehensive Eyecare Partners Group; Auburn (WA); Sur place; USD 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Generous PTO and paid holidays

Medical, dental and vision benefits

Profit sharing opportunity

Paid holidays

Company paid life insurance

401(K)

Résumé du poste

Comprehensive EyeCare Partners is seeking an Entry Level Referral Coordinator at Evergreen Eye Center Auburn in Auburn, WA. The role supports growth through referrals and serves as a liaison between clinics and doctors, ensuring patient-centered service.

Work hours are Monday–Friday, 8:00 am–4:30 pm. Requires at least two years in a medical office, proficiency with NextGen/ModMed preferred, and strong organizational, communication, and customer service skills.

Qualifications

• Minimum of two years of experience in a medical office or clinic.
• Experience using NextGen and ModMed preferred.
• Prior experience in referral coordination preferred.
• Strong organization and prioritization skills.
• Excellent verbal and written communication skills.
• Customer service skills.
• Experience with Excel, Word, and PowerPoint.

Responsabilités

• Establishs relationships with optometric and referring physicians.
• Coordinate with medical staff for communication and follow-up with referrals.
• Communicate with team to ensure good working relationships between physicians and referring physicians.
• Maintain a database on referral sources and patterns.
• Correspond with patient portal inquiries.
• Process incoming referrals and schedule appointments.
• Review schedule status daily for upcoming weeks.
• Research complex issues across databases to resolve patient issues.

Connaissances

Verbal communication

Written communication

Customer service

Organization

Self-starter

Formation

High school diploma or GED

Outils

NextGen

ModMed

Microsoft Office

Description du poste

Comprehensive EyeCare Partners is seeking an Entry Level Referral Coordinator at Evergreen Eye Center Auburn in Auburn, WA. The role supports growth through referrals and serves as a liaison between clinics and doctors, ensuring patient-centered service.

Work hours are Monday–Friday, 8:00 am–4:30 pm. Requires at least two years in a medical office, proficiency with NextGen/ModMed preferred, and strong organizational, communication, and customer service skills.