Eye Care Patient Services Specialist

Carle Health; Champaign (IL); On-site; USD 24,342 - 39,440; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Carle Health in Champaign, Illinois, is seeking a Patient Service Representative to join their Eyecare team. This role emphasizes customer care and efficient clinic processes, providing support to a diverse team of Ophthalmologists and Optometrists.

Ideal candidates should possess an Associate's Degree in a related field and basic computer skills. The compensation ranges from $17.67 to $28.63 per hour based on experience and qualifications.

Qualifications

• Certifications required.
• Experience may substitute for formal education.
• Must complete mandatory insurance training and ongoing competency refreshers.

Responsibilities

• Coordinate patient check-in/out and scheduling.
• Manage incoming patient care requests via phone.
• Handle insurance verifications and prior authorizations.

Skills

Customer/patient focus

Effective communication

Basic computer skills

Proficient with insurance coverage rules

Education

Associate's Degree in a related field

Job description

Carle Health in Champaign, Illinois, is seeking a Patient Service Representative to join their Eyecare team. This role emphasizes customer care and efficient clinic processes, providing support to a diverse team of Ophthalmologists and Optometrists.

Ideal candidates should possess an Associate's Degree in a related field and basic computer skills. The compensation ranges from $17.67 to $28.63 per hour based on experience and qualifications.