Eye Care Patient Coordinator - Front Desk & Scheduling

Eye Care Partners Career Opportunities; Blue Ash (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

Cincinnati Eye Institute in Blue Ash, OH is seeking a Patient Coordinator to greet patients, check in/out, answer phones, and support the front desk with courteous service. You will help manage patient flow and collect payments, ensuring a smooth visit.

Candidates should have a high school diploma (GED accepted) and at least one year of related experience; proficiency in Excel, Word, PowerPoint and Outlook is preferred. The role offers full benefits and a supportive team environment.

Qualifications

• Minimum high school diploma or GED completed.
• At least one year of related experience and/or training.
• Proficiency with Microsoft Office Suite, especially Excel/Word/PowerPoint/Outlook.
• Strong communication and patient-service orientation.

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Answer phones and assure prompt, courteous service at all times.
• Manage patient flow in the office and assist with check-in/out.
• Collect payments and know common visit fees.
• Complete daily reconciliations and assist with general office duties.

Skills

Customer service

Professional demeanor

Initiative

Adaptability

Teamwork

Overtime availability

Education

High School Diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Job description

Cincinnati Eye Institute in Blue Ash, OH is seeking a Patient Coordinator to greet patients, check in/out, answer phones, and support the front desk with courteous service. You will help manage patient flow and collect payments, ensuring a smooth visit.

Candidates should have a high school diploma (GED accepted) and at least one year of related experience; proficiency in Excel, Word, PowerPoint and Outlook is preferred. The role offers full benefits and a supportive team environment.