Patient Care Coordinator — Front Desk & Scheduling

Cincinnati Eye Institute; Blue Ash (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

Cincinnati Eye Institute is seeking a Patient Coordinator in Blue Ash, OH. The role focuses on delivering excellent patient care and handling the administrative tasks that ensure smooth check-in and check-out experiences for patients.

The position requires effective communication, teamwork, and reliability to support the clinic’s daily operations. Full-time hours and a comprehensive benefits package are offered.

Qualifications

• High school diploma or GED required.
• At least 1 year of related experience and/or training; or an equivalent combination of education and experience.

Responsibilities

• Provide exceptional customer service during patient encounters (in person or via phone).
• Answer phones and ensure prompt, courteous service.
• Manage patient flow and office duties to support efficient check-in/out.
• Understand common visit fees and help collect payments.
• Perform daily reconciliations and cash handling.
• Maintain general office cleanliness as directed by the manager.

Skills

Customer service

Communication

Multitasking

Team oriented

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

Job description

Cincinnati Eye Institute is seeking a Patient Coordinator in Blue Ash, OH. The role focuses on delivering excellent patient care and handling the administrative tasks that ensure smooth check-in and check-out experiences for patients.

The position requires effective communication, teamwork, and reliability to support the clinic’s daily operations. Full-time hours and a comprehensive benefits package are offered.