Eye Care Patient Experience Coordinator

Bennett & Bloom Eye Centers; Florence (KY); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Employee Discounts

Competitive Base Pay

Job summary

Bennett & Bloom Eye Centers in Florence, KY is seeking a Patient Coordinator to greet patients and guide them through the check-in/out process with professionalism and care. This role supports front-desk operations, verifies insurance coverage, and communicates with patients, doctors, and managers to ensure a smooth patient experience while maintaining a high level of service and accuracy.

Full-time hours, comprehensive benefits, and opportunities to grow within our patient services team are

Qualifications

• High School Diploma or GED equivalent.
• Favorable result on Background Check.
• Basic computer skills.
• Strong customer service skills.
• Excitement to learn and grow.

Responsibilities

• Facilitate patient flow
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person requests

Skills

Customer service

Communication

Teamwork

Adaptability

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Bennett & Bloom Eye Centers in Florence, KY is seeking a Patient Coordinator to greet patients and guide them through the check-in/out process with professionalism and care. This role supports front-desk operations, verifies insurance coverage, and communicates with patients, doctors, and managers to ensure a smooth patient experience while maintaining a high level of service and accuracy.

Full-time hours, comprehensive benefits, and opportunities to grow within our patient services team are