Eye Care Optician: Frame Fitting & Customer Service Training

LUXE Optometry

Claremont (CA)

On-site

USD 42,000 - 64,000

Full time

13 days ago
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Job summary

LUXE Optometry is seeking a skilled Optician in California to assist customers with selecting eyewear, provide insurance estimates (VSP/Eyemed), and ensure proper frame fitting. You will take precise measurements, educate on lens options, and maintain meticulous patient records using EHR systems.

The ideal candidate has experience in optical care, strong sales skills, and a commitment to exceptional customer service.

Qualifications

  • Experience in Optical, Optometry, or Ophthalmology.
  • Knowledge of optics, lenses, frames, and contact lenses.
  • Familiarity with optical systems and retail management.
  • Strong sales skills to effectively recommend products based on patient needs.
  • Understanding of HIPAA regulations for patient privacy.
  • Ability to manage medical records accurately.
  • Experience in Private Practice Optometry is a plus.

Responsibilities

  • Assist customers in selecting eyeglasses based on prescription, lifestyle, and fashion preferences.
  • Take accurate measurements to ensure proper fit of frames.
  • Adjust and repair eyewear as needed.
  • Educate customers on lens options and coatings.
  • Process orders and maintain accurate patient records through EHR systems.
  • Provide exceptional customer service throughout the frame selection and fitting process.

Skills

Optical industry experience
Strong sales skills
HIPAA knowledge
Medical records handling
Customer service
Communication
Private practice optometry (plus)

Tools

EHR systems

Job description

LUXE Optometry is seeking a skilled Optician in California to assist customers with selecting eyewear, provide insurance estimates (VSP/Eyemed), and ensure proper frame fitting. You will take precise measurements, educate on lens options, and maintain meticulous patient records using EHR systems.

The ideal candidate has experience in optical care, strong sales skills, and a commitment to exceptional customer service.

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