Eye Care Front Desk & Patient Services Specialist

UPMC; Pittsburgh (Allegheny County); On-site; USD 36,000 - 54,000; Full time

Job summary

UPMC Vision Institute seeks a patient services representative to welcome patients, collect payments, verify insurance, and manage registrations in a fast-paced ophthalmology setting at St. Margaret, Pittsburgh.

The role involves coordinating appointments and guiding patients through the MyUPMC portal to ensure smooth care access. The position offers a rotating daylight schedule Monday through Friday and requires travel to other UPMC Vision Institute locations as needed.

Responsibilities

• Provide a warm greeting for all patients; guide through self-arrival technology or check-in at the desk as preferred.
• Collect copayments, verify insurance, update registration, schedule follow-up appointments, and help patients navigate the MyUPMC portal.

Job description

UPMC Vision Institute seeks a patient services representative to welcome patients, collect payments, verify insurance, and manage registrations in a fast-paced ophthalmology setting at St. Margaret, Pittsburgh.

The role involves coordinating appointments and guiding patients through the MyUPMC portal to ensure smooth care access. The position offers a rotating daylight schedule Monday through Friday and requires travel to other UPMC Vision Institute locations as needed.