External Security & Privacy Inquiry Lead

TikTok USDS Joint Venture; Washington (District of Columbia); On-site; USD 132,000 - 337,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Parental leave

Disability insurance

Life insurance

Wellbeing benefits

Paid holidays

Paid sick days

Paid personal time

Job summary

TikTok USDS Joint Venture LLC is seeking a proactive External Inquiry Lead, Security & Privacy to build and scale our external inquiry function from scratch. You will define workflows, triage complex questionnaires, and craft external-ready narratives liaising with Legal, Communications, and engineering teams.

You will shape the trust posture across enterprise deals, aligning with Sales and CGRM to prevent oversharing while ensuring robust security disclosures.

Qualifications

• 7+ years of Information Security, Privacy, IT Audit, TPRM, or Technical Compliance in a complex environment.
• Bachelor's degree in Information Security, CS, Risk Management, or related discipline.
• Strong understanding of 2LoD, data residency, data boundaries, and major frameworks (SOC 2 II, ISO 27001, PCI-DSS, NIST CSF/800-53).
• Exceptional written and verbal communication; ability to translate technical and legal mandates into external docs.
• Ability to work in ambiguous, fast-paced settings and lead initiatives independently.
• Strong PM and collaboration skills across Legal, Communications, Public Policy, Product, and Engineering.

Responsibilities

• Design, build, and scale the External Security & Privacy Inquiry function from ground up with SLAs and governance.
• Lead intake, analysis, drafting, and delivery of complex security and privacy inquiries from clients and government bodies.
• Facilitate cross-functional groups with Legal, Communications, Policy, SMEs, and Business Development on disclosures and responses.
• Create a centralized knowledge base and trust documentation to streamline lifecycles.
• Partner with sales and BD to understand pipelines and deliver tailored trust assurances.
• Collaborate with Engineering and CGRM to leverage AI tools and automated tooling to reduce SME workload.
• Translate evidence, 2LoD controls, and third-party attestations into external narratives.
• Triage inbound inquiries with Global Security, co-manage global architecture questions for unified responses.

Skills

Information Security

Privacy

TPRM

2LoD

Cross-functional leadership

Project management

Communication

Education

Bachelor's degree in Information Security / related field

Tools

AI risk platforms

Job description

TikTok USDS Joint Venture LLC is seeking a proactive External Inquiry Lead, Security & Privacy to build and scale our external inquiry function from scratch. You will define workflows, triage complex questionnaires, and craft external-ready narratives liaising with Legal, Communications, and engineering teams.

You will shape the trust posture across enterprise deals, aligning with Sales and CGRM to prevent oversharing while ensuring robust security disclosures.