External Security & Privacy Inquiry Analyst

TikTok USDS Joint Venture; Washington (District of Columbia); Presencial; USD 89.000 - 176.000; Jornada completa

Descripción de la vacante

TikTok USDS Joint Venture is seeking an External Inquiry Analyst, Security & Privacy. This high-visibility role focuses on building and maturing the external inquiry and trust assurance function from scratch, coordinating with Legal, Communications, Public Policy, and Engineering to deliver accurate, externally-facing documentation.

You will triage complex vendor and client security assessments, translate technical evidence into clear narratives, and support the enterprise sales lifecycle with

Formación

• 4+ years of applicable experience in Information Security, Privacy, IT Audit, TPRM, or Technical Compliance.
• Bachelor’s degree in Information Security, Computer Science, Risk Management, Cybersecurity Policy, or a related technical/business discipline.
• Strong foundational understanding of 2nd Line of Defense (2LoD) principles, data residency/sovereignty concepts, data boundaries, network architecture, and major compliance frameworks (SOC 2 Type II, ISO 27001, PCI-DSS, NIST CSF/800-53).
• Exceptional written and verbal communication skills, with a demonstrated ability to translate dense technical architecture and legal/compliance mandates into clear, executive-ready external documentation.
• Demonstrated ability to thrive in ambiguous, fast-paced environments, take complete ownership of vague mandates, and build structure, SLAs, and processes independently.
• Strong project management and interpersonal skills, with a proven ability to lead cross-functional working groups and influence stakeholders across Legal, Communications, Public Policy, Product, and Engineering.

Responsabilidades

• Support the lead to design, build, and scale the External Security & Privacy Inquiry function from the ground up, defining response SLAs, escalation paths, cross-functional review frameworks.
• Support intake, analysis, technical drafting, and delivery of complex external security, privacy, and data boundary inquiries from enterprise clients, advertisers, partners, and government bodies.
• Facilitate cross-functional working groups, aligning with Legal, Communications, Public Policy, Technical SMEs, and Business Development on disclosures and response strategies.
• Maintain a centralized knowledge base and customer-facing trust documentation to streamline inquiry lifecycles.
• Partner with enterprise sales, business development, and commercial teams to understand deal pipelines and deliver tailored trust assurance.
• Collaborate with engineering and CGRM teams to leverage AI risk platforms and automated tools to develop responses efficiently.
• Translate complex evidence and third-party attestations (SOC 2, ISO 27001, PCI-DSS) into clear external narratives.
• Jointly triage inquiries with Global Security and co-manage architecture questions for unified external responses.

Conocimientos

2LoD principles

Written & verbal communication

Ownership & initiative

Cross-functional collaboration

Project management

Educación

Bachelor's degree in CS/InfoSec

Descripción del empleo

TikTok USDS Joint Venture is seeking an External Inquiry Analyst, Security & Privacy. This high-visibility role focuses on building and maturing the external inquiry and trust assurance function from scratch, coordinating with Legal, Communications, Public Policy, and Engineering to deliver accurate, externally-facing documentation.

You will triage complex vendor and client security assessments, translate technical evidence into clear narratives, and support the enterprise sales lifecycle with