External Partnerships Program Manager

BioSpace; North Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Benefits package

Job summary

AbbVie is seeking a program manager to oversee OneHUB vendor governance and performance across multiple partners. The role focuses on SLA compliance, budget alignment, and continuous improvement in patient services. Collaboration with Patient Services, Brand, IT, and Compliance is essential.

The candidate will lead RFP processes, negotiate contracts, and ensure timely delivery, with a strong emphasis on governance and financial stewardship across vendor programs.

Qualifications

• Bachelor's degree required.

Responsibilities

• Oversee hub vendor performance across multiple partners.
• Ensure adherence to contractual obligations, SLAs, KPIs, quality standards, and compliance requirements.
• Support governance frameworks, reporting structures, and performance review cadence.
• Conduct business reviews with external hub vendors.
• Identify performance gaps and direct corrective action plans with clear accountability and measurable outcomes.
• Participate in defining scope of RFPs and translate requirements for the RFP process.
• Assist in RFP scoring guidance and organizing vendor site visits.
• Lead cross-functional leadership efforts to align internal teams around vendor performance goals.
• Drive issues to closure by tracking open items and escalating blockers.

Education

Bachelor's Degree

Job description

AbbVie is seeking a program manager to oversee OneHUB vendor governance and performance across multiple partners. The role focuses on SLA compliance, budget alignment, and continuous improvement in patient services. Collaboration with Patient Services, Brand, IT, and Compliance is essential.

The candidate will lead RFP processes, negotiate contracts, and ensure timely delivery, with a strong emphasis on governance and financial stewardship across vendor programs.