Overview
Why We Need Your Talents:
At Live! we pride ourselves on our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand.
Job Summary: Prepares and maintains documentation related to customer casino credit, check cashing processing, and account maintenance.
Responsibilities
- Verifies and posts confidential credit information and identification credentials into the patron’s credit line.
- Processes casino credit applications and maintains customer files.
- Contacts customers directly by phone or face-to-face when taking credit applications.
- Communicates with banks, credit reporting agencies, and casino credit reporting agencies.
- Collaborates with other casinos to obtain and document patron casino credit information.
- Inputs and authorizes new check cashing customers into the computer system.
- Audits mail-in markers payments, return check logs, and return marker logs.
- Suspends customers with return checks and reviews win/loss statements.
- Performs other duties as assigned.
Skills to Help You Succeed
- Computer literate and detail-oriented.
- Flexible schedule availability, including weekends and holidays.
Qualifications
Must-Haves:
- High School diploma or GED and at least one year of general office experience.
- Ability to work in an environment with alcohol and smoking.
- Ability to secure and maintain licensure as required by the Virginia Gaming Control Board or other relevant authorities.
What We Offer
Perks:
- Generous Bonus Structure
- Comprehensive Health Coverage
- Retirement Savings with Company Match
- Leadership Development & Mentorship Programs
- Tuition Reimbursement
- Exclusive Discounts on Travel, Services, Goods, and Entertainment
Life at Live!
Our Team Members can expect:
- An exciting and unique experience.
- To prioritize service and community.
- To celebrate diversity and teamwork.
- Tools, resources, and opportunities for career growth.
- To work hard and have fun.
- Live! is a 24/7 high-energy casino culture committed to fairness, teamwork, and fun.
- The environment is fast-paced and requires energy and urgency.
- Exposure to smoke, bright lights, and loud noises.