Casino Credit Clerk - Petersburg

Live! Casino·Hotel; Petersburg (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Live! Casino·Hotel seeks a detail-oriented candidate to manage customer casino credit and check cashing processes. Candidates should have a high school diploma and at least one year of office experience. This fast-paced role offers opportunities for growth and requires adaptation to a high-energy casino environment.

Benefits

Generous Bonus Structure

Comprehensive Health Coverage

Retirement Savings with Company Match

Leadership Skills Development & Mentorship Programs

Tuition Reimbursement

Exclusive Discounts on Travel, Services, Goods, and Entertainment

Qualifications

• Must have at least one year of general office work experience.
• Ability to work in an environment with alcohol and smoking.
• Must secure and maintain licensure as required by the Virginia Gaming Control Board.

Responsibilities

• Verifies and posts confidential credit information into patron credit lines.
• Processes casino credit applications and maintains customer files.
• Contacts customers directly for credit applications.

Skills

Computer literacy

Detail-oriented

Flexible scheduling

Education

High School diploma or GED

Job description

Overview

Why We Need Your Talents:

At Live! we pride ourselves on our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand.

Prepares and maintains documentation related to customer casino credit, check cashing processing, and maintenance of such accounts.

Responsibilities

Where You'll Make an Impact:

• Verifies and posts confidential credit information and identification credentials into the patron’s credit line.
• Processes casino credit applications and maintains customer files.
• Contacts customers directly by phone or face-to-face when taking credit applications.
• Communicates with banks, consumer credit reporting agencies, and casino credit reporting agencies.
• Obtains and documents patron casino credit information from other casinos.
• Inputs and authorizes new check cashing customers into the computer system.
• Audits mail-in markers payments, return check logs, and return marker logs.
• Suspends customers with return checks. Reviews and processes win/loss statements.
• Performs other duties as assigned.

Skills to Help You Succeed

• Must be computer literate and detail-oriented.
• Ability to work a flexible schedule, including weekends and holidays.

Qualifications

Must-Haves:

• High School diploma or GED and at least one year of general office work experience.
• Ability to work in an environment with alcohol and smoking.
• Ability to secure and maintain licensure as required by the Virginia Gaming Control Board or other regulatory entities, or as required by Live!'s standards.

What We Offer

Perks We Offer You

• Generous Bonus Structure
• Comprehensive Health Coverage
• Retirement Savings with Company Match
• Leadership Skills Development & Mentorship Programs
• Tuition Reimbursement
• Exclusive Discounts on Travel, Services, Goods, and Entertainment

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be empowered to put service and community first.
• To work as part of a diverse and strong team, valuing and celebrating diversity.
• Tools, resources, and opportunities for career growth.
• To work hard and have fun.

• Live! is a 24/7 high-energy casino culture committed to fairness, teamwork, and FUN.
• The environment is large and fast-paced, requiring energy and a sense of urgency.
• Exposed to alcohol, cigarette, and cigar smoke, bright lights, and loud noises.
• Smoking is permitted in the environment.