External Communications Lead - Media & Brand (Hybrid)

Compass Group USA; Atlanta (GA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Employee Assistance Program

FSAs

Job summary

Compass Healthcare is seeking an External Communications Manager for a hybrid role based in Atlanta, GA or Charlotte, NC. You will coordinate external messaging, media outreach, and client communications while collaborating with internal teams including marketing and support to grow the business.

Reporting to the Senior Director of External Communications and PR, you will manage media relations, crisis messaging, and thought leadership, delivering clear, timely communications across stakeholders

Qualifications

• Bachelor’s degree in communications or relevant field of study.
• 5-6 years of experience in a corporate communications/PR agency role preferred; Experience building media relations strategy and executing is a must.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office applications (PPT, Word, Outlook, etc.)
• Preferred experience using Adobe, Canva, and a Project Management Tool (i.e., Smartsheet, Monday.com, etc.)
• Exceptional ability to remain organized and detail-oriented in a fast-paced environment
• Ability to accurately coordinate multiple complex projects and deadlines
• Self-motivated and well-disciplined
• Strong relationship-building and collaboration skills

Responsibilities

• Media Outreach and Relationship Building: Cultivate and maintain relationships with key media targets to promote positive coverage of the company, and proactively pitch stories, interviews, and content ideas, with the end goal of securing earned media coverage.
• Client Communications and Retention Support: Support in new business client communication and new team member communications needs.
• Crisis Communication and Issues Management: Assist in developing and executing crisis communications and issues management plans to support the company’s operational teams and overall reputation management.
• Awards, Conferences, and Industry Thought Leadership: Lead proactive planning around industry award opportunities across support teams.
• Research and Strategic Planning: Stay informed about industry news, competitor coverage, and relevant trends to adjust strategies and messaging as needed.
• Communication Excellence: Ensure clear, timely communications across internal and external stakeholders

Skills

Media relations

Press outreach

Writing skills

Relationship building

Education

Bachelor's degree in communications

Tools

Microsoft Office

Adobe

Canva

Smartsheet

Monday.com

Job description

Compass Healthcare is seeking an External Communications Manager for a hybrid role based in Atlanta, GA or Charlotte, NC. You will coordinate external messaging, media outreach, and client communications while collaborating with internal teams including marketing and support to grow the business.

Reporting to the Senior Director of External Communications and PR, you will manage media relations, crisis messaging, and thought leadership, delivering clear, timely communications across stakeholders