External Case Manager - Inpatient Rehab ( RN , PT , OT , SLP )

Select Medical; Los Angeles (CA); Vor Ort; USD 80.000 - 115.000; Vollzeit

Benefits dieser Stelle

Uncapped monthly bonuses

$10,000 sign-on bonus

Zusammenfassung

A leading healthcare provider in Los Angeles is seeking an External Case Manager to develop relationships with case managers, educate patients on rehabilitation services, and coordinate patient transfers. The ideal candidate will have state licensure and experience in clinical liaison roles. This full-time position offers a competitive salary and generous bonuses.

Qualifikationen

• Current and valid state licensure or eligibility as a healthcare provider.
• Two years of related experience in clinical settings.
• Proven track record in sales and marketing.

Aufgaben

• Develop professional relationships with case managers and clinicians.
• Educate patients and families on rehabilitation services.
• Coordinate safe patient transfers to hospitals.

Kenntnisse

Clinical liaison skills

Customer service

Sales and marketing

Relationship building

Ausbildung

State licensure as RN, PT, OT, or SLP

Tools

Assessment tools

Jobbeschreibung

External Case Manager - Inpatient Rehab (RN, PT, OT, SLP)

Cal Rehab, a joint venture with Select Medical, UCLA, and Cedars Sinai

Full‑time (Mon‑Fri 8 am‑5 pm, plus rotating weekends) in Los Angeles, CA.

Base salary $80,000–$115,000 plus uncapped monthly bonuses and a $10,000 sign‑on bonus.

Clinical liaisons are highly competent nurses and therapists who understand the business side of health care. Working in local acute care hospitals, CLs educate patients and families on the goals of medical rehabilitation. They assess patients to determine individual care needs, review medical records, and meet with hospital teams to coordinate safe and timely transfers to our hospitals. CLs build strong relationships that help grow business through increased referrals and admissions.

Position Summary

In this highly visible, challenging and rewarding role, you will assume a leadership position, developing and nurturing professional relationships with case managers, physicians, and clinicians in acute care hospitals. You will educate staff, patients, and families regarding rehabilitation services provided by our rehabilitation hospital, assess patients with rehab diagnosis on‑site at referring hospitals for admission, and manage the referral process.

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals; develops relationships, provides excellent customer service, and educates referral sources on services.
• Demonstrates positive referrer satisfaction and account retention.
• Educates prospective patients and families on acute rehabilitation and benefits of program(s); distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals; creates quarterly goals and objectives and submits to supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech‑Language Pathologist required. Multi‑state licensure required based on geographic territory.

Preferred Experience

• Two years related experience working in a clinical healthcare setting or previous experience in a clinical liaison role.
• Demonstrated competency with the pre‑admission process, including assessments and relationship building in a rehabilitation setting or another post‑acute care setting.
• Proven track record in sales and marketing with at least one year experience in a related position.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling the professional/confidential nature of health care sales.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Health Care Provider – Hospitals & Health Care