External Care Manager: Hospital Partnerships & Transitions

Complete Care Management LLC; Chicago (IL); Sur place; USD 60 000 - 95 000; Plein temps

Résumé du poste

Complete Care Management LLC is seeking an External Care Manager (ECM) to support our Chicago market across three skilled nursing facilities. This field-based role focuses on driving admissions by coordinating hospital-to-facility transitions and building strong relationships with hospital partners.

You will conduct daily in-person visits in the Chicago area, partner with admissions and clinical teams, and track referrals to help meet census goals.

Qualifications

• Experience in healthcare admissions, marketing, case management, or hospital liaison role.
• Strong relationship-building and communication skills.
• Knowledge of hospital discharge planning and post-acute care preferred.
• Self-motivated and able to work independently in the field.
• Willingness to travel locally within the Chicago region.
• Clinical background (RN/LPN) is a plus, but not required.

Responsabilités

• Build and maintain relationships with hospital case managers, discharge planners, and social workers.
• Serve as the main point of contact between hospitals and Complete Care facilities.
• Coordinate patient referrals and ensure smooth transitions to post-acute care.
• Conduct daily in-person visits to hospitals in the Chicago area.
• Partner with admissions, clinical, and leadership teams to support census goals.
• Track referral activity and identify opportunities for growth.

Connaissances

Healthcare admissions

Hospital liaison

Relationship-building

Travel willingness

Formation

Nursing background preferred

Description du poste

Complete Care Management LLC is seeking an External Care Manager (ECM) to support our Chicago market across three skilled nursing facilities. This field-based role focuses on driving admissions by coordinating hospital-to-facility transitions and building strong relationships with hospital partners.

You will conduct daily in-person visits in the Chicago area, partner with admissions and clinical teams, and track referrals to help meet census goals.