Extended Stay America San Antonio - Assistant General Manager OEM

Aimbridge Hospitality; San Antonio (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Short-Term Disability

Long-Term Disability

Life Insurance

Paid Time Off

Employee Assistance Program

401k

Job summary

Extended Stay America San Antonio - North is seeking an Assistant General Manager to lead hotel operations in the absence of the General Manager. You will oversee departments, drive revenue, control costs, and coach Guest Services staff to deliver memorable experiences.

The ideal candidate has 5+ years hotel experience or a related degree, supervisory background, and certifications such as CPR/First Aid. Daily Pay and comprehensive benefits are offered.

Qualifications

• 5+ years progressive hotel experience (Rooms or F&B) or a 4-year degree with 2–3 years, or a 2-year degree with 3–4 years of related experience.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

Responsibilities

• Supervise multiple departments and drive hotel profitability by coordinating with the General Manager.
• Proactively identify and resolve operational challenges to keep daily flow smooth.
• Recruit, hire, and train Guest Services staff and develop teams at all levels.
• Listen actively, communicate clearly with colleagues and guests, and maintain service standards.
• Analyze financial information and data to support hotel operations and decisions.
• Leverage Windows OS for management reporting and insights.
• Maintain professional appearance and company guidelines across the team.
• Provide a hospitality-focused, service-oriented environment for guests and staff.

Skills

Leadership

People management

Budgeting & finance

Customer service

Problem solving

Communication

Education

Five years hotel experience OR degree with 2–3 years

Supervisory background

Calm under pressure

Certifications: Food Handlers, Alcohol Awareness, CPR, First Aid

Tools

Windows OS

Reporting

Job description

Extended Stay America San Antonio - Assistant General Manager OEM Aimbridge Hospitality

Schedule Full time

Job Type Regular

Description

Join Our Team as an Assistant General Manager!

Are you ready to step into the spotlight? As our Assistant General Manager, you'll be the go-to hero making sure every guest leaves with a smile and our hotel runs like a well-oiled machine! When the General Manager is away, the stage is yours—overseeing departments, boosting revenue, keeping costs in check, and helping your teammates shine. We’re looking for someone who leads with confidence, solves problems like a pro, and communicates so well everyone feels heard. If you value top-notch standards and love bringing happiness to others, this is your chance to turn every day into an adventure. Join us and spark unforgettable moments for our guests—let’s make hospitality fun!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS/RESPONSIBILITIES

• Captain of Collaboration: Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly.
• Master of Solutions: Proactively spot challenges and tackle them head-on to ensure every day at the hotel flows as efficiently as possible.
• Talent Scout & Coach: Play a key role in recruiting, hiring, and training Guest Services staff, and help all team members—from managers to hourly employees—grow through exciting development programs and ongoing training.
• Messenger Extraordinaire: Listen actively, understand concerns, and keep the lines of communication crystal clear with both colleagues and guests.
• Numbers Ninja: Confidently work with financial info and data, using your math superpowers to support our hotel’s operations.
• Tech Trailblazer: Make Windows Operating Systems your best friend for smooth management and insightful reporting.
• Organization Champion: Set the standard for professional appearance and grooming, making sure everyone looks sharp and meets company guidelines.
• Hospitality Hero: Bring a friendly, service-focused attitude to every guest and teammate interaction, ensuring everyone walks away happy.

EDUCATION & EXPERIENCE

• At least five years of progressive hotel experience (Rooms or Food & Beverage), or a four-year degree with 2–3 years, or a two-year degree with 3–4 years of related experience.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Welcome to Extended Stay America - San Antonio - North. Located within 20 minutes of The Riverwalk and the AT&T Center, this Extended Stay America location gives guests what they need when visiting Alamo City. Equipped with a pool and bbq area, this ESA hotel is the perfect choice for those visiting for business or even agame with the San Antonio Spurs.