Car Wash Customer Experience Specialist

GATE Express Carwash; Jacksonville (FL); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending

Short-Term Disability

Long-Term Disability

3 AFLAC Choices

Telehealth

EAP Program

401k Retirement

Paid Vacation

Quarterly Bonuses

Referral Bonuses

Tuition Reimbursement

Job summary

GATE Express Wash in Jacksonville, FL is seeking a fast-paced, high-energy Associate to prioritize customer service while ensuring safe, efficient car wash processing. You will greet guests, answer questions, guide vehicles, and maintain a clean, organized facility.

Training covers kiosk operations, POS, equipment maintenance, safety, and basic detailing. The role requires weekends/holidays, standing for long periods, and the ability to lift up to 50 pounds.

Qualifications

• Must be a minimum of 16 years old.
• Able to stand for extended periods and lift up to 50 pounds.
• Able to work a flexible schedule, including weekends and holidays.
• Must communicate effectively in English with customers and team members.
• Must maintain cleanliness and organization at the facility.

Responsibilities

• Provide excellent customer service and prompt assistance to guests.
• Facilitate fast vehicle processing through the car wash following procedures.
• Operate Express Wash kiosks, credit card machines, and POS.
• Maintain a high level of cleanliness and organization at the facility.
• Learn to perform minor repairs and maintenance on car wash equipment.

Skills

Customer service

English proficiency

Attention to detail

Stamina

Teamwork

Tools

Express Wash kiosk

POS systems

Credit card machines

Computer literacy

Job description

GATE Express Wash in Jacksonville, FL is seeking a fast-paced, high-energy Associate to prioritize customer service while ensuring safe, efficient car wash processing. You will greet guests, answer questions, guide vehicles, and maintain a clean, organized facility.

Training covers kiosk operations, POS, equipment maintenance, safety, and basic detailing. The role requires weekends/holidays, standing for long periods, and the ability to lift up to 50 pounds.