Express Service Advisor - Fast-Track Auto Care

Ciocca Automotive; Allentown (Lehigh County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

PTO and holidays

Air-conditioned shops

401(K) retirement plan with company

Insurance program: medical, dental, Rx

Advancement within Ciocca Automotive

Employee discounts

Job summary

Ciocca Subaru of Allentown is seeking an energetic express service advisor to join our growing team. You will schedule express service, explain estimates, and help customers find the right solutions while upholding our high satisfaction standards.

This full-time position includes Saturdays, PTO, holidays, a 401(k) with company matching, and a comprehensive insurance program. We offer air-conditioned shops and opportunities for advancement within the Ciocca Automotive Family.

Qualifications

• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Valid driver’s license and clean driving record

Responsibilities

• Schedules express service appointments.
• Refers to service history, inspects vehicles, and recommends additional needed service.
• Provides a complete and accurate written cost estimate for labor and parts.
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time.
• Maintains high customer satisfaction standards.

Skills

Customer service

Sales experience

Communication

Job description

Ciocca Subaru of Allentown is seeking an energetic express service advisor to join our growing team. You will schedule express service, explain estimates, and help customers find the right solutions while upholding our high satisfaction standards.

This full-time position includes Saturdays, PTO, holidays, a 401(k) with company matching, and a comprehensive insurance program. We offer air-conditioned shops and opportunities for advancement within the Ciocca Automotive Family.